|Qs Ans (FAQ)|
How shall we make international calls?
After opening Taiwan, Hong Kong, Macao, and international long-distance service, you can use your phone direct dialing the number: 00 + area code of nation or Taiwan, Hong Kong and Macao + the dialing phone number.How shall we top up/recharge their phone numbers?
There are several ways for customers to top up/recharge: 1.Recharge the telephone card in any China Unicom’s store nearby if you are in China.2.Buy a top-up card and scratch the password. Then send a message to 10010 by your own Phone like “CZ # password”. Or send a message to 10010 by others phone like CZ # password # your phone number.3.Recharge the telephone card online with a Chinese E-bank card. However, we have no English version at this moment. You can try to log in China Unicom’s Online Business office: http://iservice.10010.com/ if you can understand a little Chinese. 4.Go to China Unicom’s business office with your passport to handle bank collection by bonding your telephone card with your Chinese bank card. Then you will have no worry about the recharging, because the system will deduct the money from your bank card automatically every month.China Unicom’s International Roaming Hotline:
If you need international roaming service abroad, please dial the hotline of China Unicom’s international roaming services for free: +8618618610010.How shall we set the mobile parameter to for China Unicom’s 3G customers?
3G mobile parameter setting as followed: APN access point: 3gwap; address: 10.0.0.172; user name and password: empty; port number: 80; home page: //www.wo.com.cn. After setting, you can click the data button to surf the internet.10193 Business:
Comparing to international direct dialing, 10193 is a better choice. The way to dial international call: 10193 + 00 + country code + the number you want to dial. And the price is different for different countries. For example, when you call to Rwanda, you can add “10193” before the phone number: 10193+ 00+ 250+ the number. And the price is 1.99RMB/minute. For more details, please contact the online customer service.